We like to keep things as simple as possible, below you will find a list of what we request from our Makers when using the site.
We ask the following of our users:
- Value every customer and conversation.
- Treat customers with respect.
- Maintain an open and active conversation with your potential buyers.
- Communicate simply and clearly.
- Set realistic expectations. Don't promise things you cannot deliver.
- Remember there is a another human on the other side.
- Always provide the same level of service you would like to receive.
- If you are in doubt about how to deal with a situation, send us an e-mail. We are here to help! Sometimes, a fresh perspective on how to deal with a difficult situation can make things easier.
Above all show common courtesy & be patient and polite.